Terms and Conditions of Service

These Terms and Conditions of Service ("Terms") govern the use of the software as a service ("SaaS") provided by EventFlow Pty Ltd ("EventFlow," "we," "us," or "our"). By accessing or using our SaaS, you agree to these Terms. If you do not agree with any part of these Terms, you may not access or use our SaaS.

1. Acceptance of Terms

By accessing or using our SaaS, you agree to be bound by these Terms. If you are accessing or using our SaaS on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms.

2. Description of Service

Our SaaS provides event planning features. The features and functionality of the service may change over time at our discretion.

3. Account Registration

To access certain features of our SaaS, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Fees and Payments

Use of our SaaS may be subject to the payment of fees. Any applicable fees and payment terms will be provided to you prior to your use of the service. By using the platform, you agree to pay all fees in accordance with the terms provided to you.

We offer a variety of subscription plans tailored to different needs and customer preferences, as well as a one-time payment model for select users. The specific details, features, and costs of each plan will be made available to you at the time of subscription.

The fees for each plan are payable by the person, business, or company that subscribes to the service on the platform. Other users provided access to the platform by the above person, business, or company will not incur any usage fees.

Invoices are issued according to the payment schedule associated with your chosen plan, and any additional fees (if applicable) will be billed accordingly.

5. Cancellations and Refunds

a) 90-Day Money-Back Guarantee: For new customers on subscription plans, we offer a 90-day money-back guarantee. If you cancel within 90 days of your subscription start date, you will receive a full refund of the subscription fees paid.

b) Month-to-Month Plans: No refunds will be issued after the 90-day money-back guarantee period. Month-to-month subscribers may cancel at any time, with access retained until the end of the current billing cycle.

c) Annual and Long-Term Contracts: If you cancel before the end of your contract period, a cancellation fee of 50% of the remaining balance on your contract will apply. Access to the service will be terminated immediately upon cancellation unless otherwise arranged with our customer support team.

d) One-Time Payments: These payments are non-refundable. Once a one-time payment is paid, the fee is fully earned, and no refunds will be issued.

e) Special Cases: In cases of billing errors or platform disruptions, refunds may be issued on a case-by-case basis, at the discretion of our customer support team.

6. Intellectual Property

All intellectual property rights in our SaaS, including but not limited to software, technology, trademarks, and content, are owned by or licensed to us. You are granted a limited, non-exclusive, non-transferable license to use our SaaS for your internal business purposes.

7. User Content

You are solely responsible for any content that you upload, submit, or transmit through our SaaS ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, distribute, and display such User Content.

8. Prohibited Conduct

You agree not to use our SaaS for any unlawful purpose or in any way that violates these Terms. Prohibited conduct includes, but is not limited to, the following:

9. Termination

We reserve the right to suspend or terminate your access to our SaaS at any time, with or without cause, and without notice. Upon termination, your right to use our SaaS will immediately cease.

10. Disclaimer of Warranties

Our SaaS is provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied. We do not warrant that our SaaS will be uninterrupted or error-free, or that any defects will be corrected.

11. Limitation of Liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or in connection with your use of our SaaS, even if we have been advised of the possibility of such damages.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Australia, without regard to its conflict of law principles.

13. Changes to Terms

We reserve the right to modify or replace these Terms at any time. Any changes will be effective immediately upon posting the revised Terms on our website. Your continued use of our SaaS following the posting of any changes constitutes acceptance of those changes.

14. Non-Compete Clause

a) Non-Compete: During the term of this agreement and for a period of three (3) years after its termination or expiration, you agree not to directly or indirectly engage in any business activities or provide services that compete with the products or services offered by EventFlow within the Australia.

b) Exceptions: The restrictions set forth in this clause shall not apply to any business activities or relationships that were pre-existing at the time of entering into this agreement, as evidenced by written documentation.

c) Notification: The exception set forth in clause 14b. shall only apply if EventFlow is notified of the pre-existing business activities or relationships by written documentation at the acceptance of terms.

15. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect to the fullest extent permitted by law.

16. Entire Agreement

These Terms constitute the entire agreement between you and EventFlow regarding your use of our SaaS and supersede all prior or contemporaneous agreements, understandings, and communications, whether oral or written, relating to the subject matter of these Terms.

17. Waiver

The failure of EventFlow to enforce any provision of these Terms shall not constitute a waiver of such provision or any other provision, nor shall it affect EventFlow's right to enforce such provision or any other provision in the future.

18. Assignment

You may not assign or transfer any of your rights or obligations under these Terms without the prior written consent of EventFlow. EventFlow may freely assign or transfer these Terms without restriction.

By using our SaaS, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, you may not use our SaaS.

Contact Us

If you have any questions about these Terms, please contact us at info@eventflow.com.au.

Terms of Service were last updated on October 30th, 2024.